Privacy Policy

Last Updated: April 24, 2026

RDM Industrial Electronics, Inc. (“RDM,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you use our website.

By using this website, you agree to this Privacy Policy.

 
1. Information We Collect
We collect information you provide directly, including:

Name
Email address
Phone number
Billing and shipping address
Company name
Order details
Payment information is processed securely through our e-commerce platform and payment providers. RDM does not store full payment card details.

We also collect limited information automatically, including:

IP address
Browser and device type
Pages visited and site activity
This information is collected using cookies and analytics tools such as Google Analytics.

 
2. How We Use Information
We use your information to:

Process and fulfill orders
Respond to inquiries and provide support
Communicate about orders or services
Improve website performance and functionality
We do not sell or rent your personal information.

 
3. Sharing of Information
We share information only as necessary to operate our business, including with:

Our e-commerce platform, BigCommerce
Payment processors
Shipping carriers
Service providers supporting analytics and website functionality
We do not share personal information for unrelated third-party marketing.

 
4. Cookies and Tracking
Our website uses cookies to improve user experience and analyze traffic. You may disable cookies through your browser settings, but some features may not function properly.

 
5. Data Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 
6. Third-Party Services and Links
RDM is not responsible for the privacy practices, security, or content of third-party websites or services.

 
7. Limitation of Liability
To the fullest extent permitted by law, RDM shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or unauthorized access to your information.

 
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.

 
9. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the site constitutes acceptance of those changes.

 
10. Contact
RDM Industrial Electronics, Inc.

850 Harmony Grove Rd

Nebo, NC 28761
sales@rdm.net
800-282-5183

 
 
TERMS & CONDITIONS
Last Updated: April 24, 2026

These Terms and Conditions (“Terms”) govern your use of the RDM website and any purchases made through it. By using this website, you agree to these Terms.

 
1. Use of Website
This website is intended for business and informational use. You agree not to misuse the site or attempt to interfere with its operation.

 
2. Product Information
RDM sells new, remanufactured, and aftermarket electronic components.

Product availability is subject to change without notice
Compatibility information is provided as a reference only
It is the customer’s responsibility to confirm correct part selection
 
3. Orders & Payment
All orders are subject to acceptance and availability
Pricing is subject to change without notice
Payment must be completed prior to shipment unless otherwise agreed
 
4. Shipping
Shipping times are estimates, not guarantees
RDM is not responsible for delays caused by carriers or external factors
Risk of loss transfers to the customer upon shipment
 
5. Returns & Core Policy
Returns must be approved in advance
Items may be subject to inspection and restocking fees
Core returns must meet RDM requirements to receive credit
 
6. Warranty Disclaimer
Products sold by RDM may include a warranty as specified at time of sale.

Except as expressly stated, all products are provided “as is” without additional warranties, express or implied, including merchantability or fitness for a particular purpose.

 
7. Limitation of Liability
To the fullest extent permitted by law, RDM shall not be liable for:

Indirect, incidental, or consequential damages
Loss of business, revenue, or profits
Labor, downtime, or service-related costs
RDM’s total liability shall not exceed the purchase price of the product.

 
8. Indemnification
You agree to indemnify and hold RDM harmless from any claims, damages, or expenses arising from your use of the website or products.

 
9. Intellectual Property
All content on this website is the property of RDM and may not be used or reproduced without permission.

 
10. Third-Party Brands
All manufacturer names, part numbers, and trademarks are used for reference purposes only.

RDM is not affiliated with or endorsed by any original equipment manufacturer.

 
11. Governing Law
These Terms shall be governed by the laws of the State of North Carolina.

 
12. Changes to Terms
RDM may update these Terms at any time. Continued use of the site constitutes acceptance of those changes.

 
13. Contact
RDM Industrial Electronics, Inc.
850 Harmony Grove Rd

Nebo, NC 28761
sales@rdm.net
800-282-5183